Chief Executive Officer ( CEO ) & Co-Founder
Ferio Solutions
04.2025 - Current
Abdul Sami Janjua
Chief Executive Officer (CEO) & Co-Founder
Islamabad,PB
Additional Information
Born : January 18, 2002
Timeline
Operations Manager
Dial Max Solutions
06.2024 - 03.2025
Associate Of Applied Business - General Studies
Allama Iqbal University
10.2023 - 10.2025
Senior Closer & Account Manager
J Telemarketing
01.2022 - 06.2024
Customer Service Representative
J Telemarketing
04.2021 - 01.2022
Intermediate (ICS) - Computer Science / Information Technology
Civil College
07.2020 - 07.2022
Customer Service Representative
Trio Communications
04.2020 - 04.2021
Work History
Chief Executive Officer ( CEO ) & Co-Founder
Ferio Solutions
Rawalpindi, PB
04.2025 - Current
- Developed scalable business systems to improve operational efficiency across IT services, medical billing, and outsourcing functions.
- Led cross-functional teams to enhance service delivery, streamline workflows, and ensure consistent execution across client operations.
- Oversaw financial planning, budgeting, and forecasting to ensure fiscal responsibility and operational efficiency.
- Implemented structured processes to optimize business performance, improve productivity, and support scalable growth.
Operations Manager
Dial Max Solutions
Rawalpindi, PB
06.2024 - 03.2025
- Implemented process improvements that reduced closing timeframes and improved client satisfaction.
- Driving revenue growth through high-performing sales strategies and expert deal closing.
- Leading sales teams, optimizing pipelines, and consistently exceeding targets.
- Combining strategy, execution, and negotiation expertise to deliver measurable sales results.
Senior Closer & Account Manager
J Telemarketing
Rawalpindi, PB
01.2022 - 06.2024
- Coordinated with lenders, title agencies, and clients to streamline communication and expedite closings.
- Leading sales teams while driving high-value deals and revenue growth.
- Expert in closing deals, building pipelines, and achieving sales targets.
- Coaching teams to close deals efficiently and consistently exceed targets.
Customer Service Representative
J Telemarketing
Rawalpindi, PB
04.2021 - 01.2022
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Streamlined communication between departments to improve service delivery and response times.
- Trained new team members on operational procedures and best practices for customer interactions.
- Managed escalated issues with professionalism, ensuring timely resolution and customer retention.
Customer Service Representative
Trio Communications
Rawalpindi, PB
04.2020 - 04.2021
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Led quarterly customer service meetings to review performance and set goals for improvement.
- Investigated and resolved customer inquiries and complaints quickly.
- Streamlined communication between departments to improve service delivery and response times.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Education
Associate Of Applied Business - General Studies
Allama Iqbal University
Islamabad 10.2023 - 10.2025
Intermediate (ICS) - Computer Science / Information Technology
Civil College
Rawalpindi, Pakistan 07.2020 - 07.2022
Skills
Organizational leadership
Executive leadership
Risk management
Staff management
Operational leadership
Strategic planning
Business administration
Summary
Results-driven Chief Executive Officer and Co-Founder with 6+ years of experience in Operations, Business Development, and building scalable service-based companies. Focused on designing efficient systems, improving operational workflows, and leading teams to deliver consistent results across IT services, medical billing, and business process outsourcing. Experienced in managing end-to-end operations, optimizing service delivery, and aligning execution with measurable business outcomes. Driven by entrepreneurship, disciplined leadership, and building long-term value through structured, system-based growth.