C
ABDUL MANNAN SABIR
STORE MANAGER
Gulshan, Karachi,Sindh
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Data Entry Operator
Online Stores
01.2017 - Current
- Maintains a filing system and protects confidential customer information
- Performs regular backups to ensure data preservation
- Responds to requests to retrieve data from the database or electronic filing system
- Uses basic office equipment
- Maintains a satisfactory level of quality and productivity per department standards
- Completes additional assigned tasks as required
- Gathering, collating, and preparing documents, materials, and information for data entry
- Gathering invoices statements, reports, personal details, documents and information from employees, other departments and clients
- Scanning through information to identify pertinent information
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing
- Informing relevant parties regarding errors encountered
- Storing hard copies of data in an organized manner to optimize retrieval
- Handling additional duties from time to time
- Conducting research to obtain information for incomplete documents and materials
- Maintain complete activity logs and prepare reports
- Respond to requests for information and statistics
- Retrieve and present required information in various formats
- Manage application changes
- Communicate with applicants over the phone and in person
- Provide guidance and information on application requirements.
Store Manager
National Medical Store
01.2016 - Current
- Receiving, processing, and organizing shipments and deliveries accordingly
- Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
- Assisting customers in locating desired shop items
- Informing customers of shop promotions to encourage purchases
- Performing regular price audits to identify and correct price discrepancies
- Addressing and resolving customer’s complaints in a professional manner
- Processing customer payments using the shop's Point of Sale (POS) system
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Maintains a filing system and protects confidential customer information
- Performs regular backups to ensure data preservation
- Responds to requests to retrieve data from the database or electronic filing system
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc.)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
- Ata Entry
Education
IOT System Development & Applications -
NAVTTC Government of Pakistan
01.2020 - 01.2021
INTERMADIATE -
Higher Secondary School, B.I.E.K
Karachi,Pakistan 01.2009 - 01.2011
B.S.E.K -
B.S.E.K
Karachi, Pakistan 01.2007 - 01.2009
Executive Professional Course - undefined
Faith College of Information Technology
Skills
Customer ServiceOffice ProceduresCustomer AccountsClient InformationComputer DatabaseComputer SystemWord ProcessingOffice ProceduresCustomer Accounts
Goals and performance
Accurate money handling
Order management
Store displays
Bank deposit procedures
Staff training and development
Systems and software programs
Customer Relations
Database Management
POS systems
Product and service sales
Team leadership and coaching
Software
C#
MS OFFICE
POS
Interests
CRICKET
BADMINTON
TRAVELLING
Timeline
IOT System Development & Applications -
NAVTTC Government of Pakistan
01.2020 - 01.2021
Data Entry Operator
Online Stores
01.2017 - Current
Store Manager
National Medical Store
01.2016 - Current
INTERMADIATE -
Higher Secondary School, B.I.E.K
01.2009 - 01.2011
B.S.E.K -
B.S.E.K
01.2007 - 01.2009
Executive Professional Course - undefined
Faith College of Information Technology