Abdullah Khalid Mahmood
Lahore,PB
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Call Center
Dispatching
Lahore, Bahria Orchard
11.2023 - Current
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Educated customers on company systems, form completion, and access to services.
Childcare Provider
Childcare
Lahore, Bahria Orchard
03.2022 - Current
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Bachelor Of Business Administration - Management, Finance And Accounting
03.2021 - Current
Skills
Customer support
undefinedTimeline
Call Center - Dispatching
11.2023 - Current
Childcare Provider - Childcare
03.2022 - Current
Superior University - Bachelor Of Business Administration, Management, Finance And Accounting
03.2021 - Current
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