Abdullah Khalid Mahmood

Lahore,PB

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

years of professional experience

years of post-secondary education

Work History

Call Center

Dispatching

Lahore, Bahria Orchard

11.2023 - Current

Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Educated customers on company systems, form completion, and access to services.

Childcare Provider

Childcare

Lahore, Bahria Orchard

03.2022 - Current

Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Bachelor Of Business Administration - Management, Finance And Accounting

Superior University , Raiwind Road

03.2021 - Current

Skills

Customer support

undefined

Timeline

Call Center - Dispatching

11.2023 - Current

Childcare Provider - Childcare