Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
Certification
Work History
Mobility
Telus
Township,lahore, Pakistan
11.2023 - 04.2024
Prepared budget estimates for upcoming mobility activities.
Managed relationships with third party vendors to ensure cost efficiency in service delivery.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality, and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Evaluated individual and team business performance and identified opportunities for improvement.
Developed long-term partnerships with external vendors.
Maintained up-to-date knowledge of industry trends and best practices.
Education
Bachelor of Science - BSIT
Education University
College Road Lahore
09-2023
Intermediate - ICS
Concordia College
Emporium Mall Lahore
03-2022
Matric - Computer And Information Sciences
The Trust School
Green Town Lhaore
04-2020
Skills
Budget Management
Project Planning
Cost Control
Customer Service
Positive Attitude
Decision-Making
Reliability
Multitasking
Computer Skills
MS Office
Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
Graphic Design
Certification
Certificate of Graphic Designing
Languages
Urdu
First Language
English
Intermediate (B1)
B1
Punjabi
Elementary (A2)
A2
Timeline
Mobility
Telus
11.2023 - 04.2024
Bachelor of Science - BSIT
Education University
Intermediate - ICS
Concordia College
Matric - Computer And Information Sciences
The Trust School
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