Abdullah Asad
Lahore, Punjab,PB
Summary
Dynamic and results-oriented Call Center Sales Representative with a proven track record at Megatech Solution. Leveraged product knowledge and rapport-building skills to enhance customer satisfaction and drive sales. Excelled in a fast-paced environment, significantly improving call center performance metrics through effective teamwork and time management.
Sales professional with extensive experience in customer interaction and relationship building within call center environment. Known for consistently achieving sales goals and contributing to team success. Highly valued for adaptability and commitment to delivering excellent results through effective communication and negotiation skills.
Overview
3
3
years of professional experience
Work History
Call Center Sales Representative
Megatech Solution
09.2021 - Current
- Enhanced customer contentment by accurately addressing sales inquiries.
- Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
- Enhanced team productivity by collaborating on strategies to improve call center performance metrics.
- Reduced average call times by quickly addressing customer inquiries and resolving issues proactively.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Utilized sales techniques to build customer interest and close sales.
Education
Associate of Science - Computer Science
Goverment High School Chamra Mandi Road Lahore
Lahore, Punjab, PakistanSkills
- Call center customer service
- Goal-oriented mindset
- Stress tolerance
- Building rapport
- Script reading
- Call management
- Teamwork
- Time management
- Self motivation
- Product knowledge
Languages
Urdu
Native language
English
Intermediate
B1
Timeline
Call Center Sales Representative
Megatech Solution
09.2021 - Current
Associate of Science - Computer Science
Goverment High School Chamra Mandi Road Lahore
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