Product Experience Analyst
Us Mobile
10.2023 - Current
- Dedicated and results-driven Product Experience Analyst. Adept at conducting in-depth user research, analyzing data-driven insights, and collaborating with cross-functional teams to implement impactful improvements.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
