Abdul Ahad Khan
Logistics Coordinator
Karachi
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
CSR
karachi
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Logistics Specialist
Broker-agent
karachi
06.2019 - Current
- Researched issues and assessed inefficiencies within supply chain using [Software] to devise solutions and improve performance.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked and managed transfer paperwork such as packing lists.
- Detected and resolved multifaceted issues related to business direction and operations.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built long-term relationships due to prompt and courteous service.
Education
BBA - Bachelors of Commerce
Cosmopolitan Grammar School
KARACHI 06.2021 - Current
Timeline
BBA - Bachelors of Commerce
Cosmopolitan Grammar School
06.2021 - Current
Logistics Specialist
Broker-agent
06.2019 - Current
Customer Service Representative
CSR
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