Abdul Wahab
Bhakkar
Summary
Proactive IT Supervisor/System Programmer with extensive experience managing and mentoring IT teams, optimizing infrastructure, and implementing advanced communication tools. Skilled in server configuration, operating system management, and strategic IT planning. Bringing strong project leadership, problem-solving abilities, and a commitment to continuous improvement and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Supervisor / System Programmer
Al Salam Saudi Hospital
12.2023 - Current
- Managed and mentored a team of IT professionals, fostering growth in skills and knowledge.
- Improved team collaboration with the implementation of advanced communication tools and platforms.
- Conducted regular audits of hardware and software assets, identifying areas for improvement or replacement as needed to maintain optimal performance levels within the organization''s infrastructure.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Configuration of the server such as DNS, DHCP, AD.
- Implementation of HIS, HMIS, LIS.
- Install the IP phone and PBX.
- Install the Security Door Lock, Bio-metric machine.
- Server hardware & and software experience, Raid, Configuration, etc.
- Cameras & NVR installation & configuration and Knowledge of Panasonic Exchange
- Windows 10, MS O365, Azure AD, SharePoint, MS Office, etc.
- Managed IT projects from conception through to completion, ensuring on-time delivery and alignment with organizational objectives.
- Managed life cycle replacement of hardware and software.
- Annually Department Budget.
System Support Specialist
Mother and Child Hospital
12.2022 - 12.2023
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Collaborated with IT team members to develop and implement strategic plans for technology upgrades.
- Stayed current with industry advancements through continuous learning opportunities including certifications and professional development courses.
- Managed inventory of IT assets, tracking equipment life cycles and recommending replacements as needed for optimal performance.
- Configured hardware, devices, and software to set up workstations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained computer systems and upgraded new systems.
- Provide Support to HIMS, HIS, PACS.
- Add and Remove new module in HIMS.
- Maintain the server and network.
- Complete knowledge of LAN & WAN.
- Domain and Active Directory Services, User security & Policies, DNS, DHCP.
Assistant IT Executive
National Hospital and Medical Center
12.2020 - 08.2022
- Assisted in the development of IT policies and procedures, contributing to a comprehensive and updated employee handbook.
- Evaluated and recommended software solutions for various departments, resulting in improved productivity and workflow efficiencies.
- Assisted in the successful migration of company data to a new cloud storage platform for improved accessibility and security.
- Configured network devices such as routers and switches according to established policies and procedures increasing performance reliability.
- Maintain the server, computer, and network devices like switches and also lead the HIMS(Hospital Information Management System) Software.
- Training the staff (nurse, Dr, and management staff) how to use software HIMS.
- Make Statical report.
- Running regular check.
- Identifying opportunities for team training and skills advancement.
- Designing training programs and workshops for staff.
- Conducting regular system audits
Education
Master of Computer Applications - Computational Science
10-2020
- [Crime Stopper], [Very Good] - Research Project
Bachelor of Computer Science - Computer And Information Systems
08-2018
Skills
- IT Budgeting
- Network Administration
- Software Development
- Dynamic
- IT Security Management
- Virtualization Technologies
- Team Collaboration
- Documentation And Reporting
- Quality Assurance
- IT risk management
- Operating system management
- Virtualization
- IT service management
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Project Leadership
- Agile Methodology
- User Support
- Staff hiring
- Budget Control
- Hospitality service expertise
- Windows administration
- User Management
- Server Management
- Backup Management
- File system administration
- Project Management
- Agile Methodology
- User Support
- Staff hiring
- Budget Control
- Hospitality service expertise
- Windows administration
- User Management
- Server Management
- Backup Management
- File system administration
- Project Management
- Agile Methodology
- User Support
- Staff hiring
- Budget Control
- Hospitality service expertise
- Windows administration
- User Management
- Server Management
- Backup Management
- File system administration
- Project Management
- Agile Methodology
- User Support
- Staff hiring
- Budget Control
- Hospitality service expertise
- Windows administration
- User Management
- Server Management
- Backup Management
- File system administration
- Project Management
- Agile Methodology
- User Support
- Staff hiring
- Budget Control
- Hospitality service expertise
- Windows administration
- User Management
- Server Management
- Backup Management
- File system administration
- Project Management
Certification
- CompTIA Certification
- Project Management Professional (PMP)
- Cisco Certified Network Associate (CCNA)
Languages
Urdu
Native language
English
Upper intermediate
B2
Arabic
Elementary
A2
Timeline
IT Supervisor / System Programmer - Al Salam Saudi Hospital
12.2023 - Current
System Support Specialist - Mother and Child Hospital
12.2022 - 12.2023
Assistant IT Executive - National Hospital and Medical Center
12.2020 - 08.2022
- CompTIA Certification
- Project Management Professional (PMP)
- Cisco Certified Network Associate (CCNA)
PMAS-Arid Agriculture University - Master of Computer Applications, Computational Science
University Of Sargodha - Bachelor of Computer Science, Computer And Information Systems
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