SALESFORCE
Abdul Samad
Rawalpindi
Summary
Dynamic leader with a proven track record at Skyelectric Pvt Ltd, enhancing client satisfaction and boosting sales through strategic planning and effective pipeline management. Excelled in multidisciplinary team leadership and problem-solving, achieving a 35% increase in throughput. Skilled in CRM software and verbal communication, adept at driving continuous improvements and new business development. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
Sales Manager
Skyelectric Pvt Ltd
04.2021 - 10.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Assistant Sales Manager
SkyElectric
03.2019 - 04.2021
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Negotiated contracts with key clients to secure long-term partnerships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Electrical Manager
Al-Alwan Engineering & Construction Co.
06.2018 - 02.2019
- Achieved timely project completions through efficient scheduling and resource allocation strategies.
- Contributed to company growth by identifying new business opportunities and expanding client base through strategic networking efforts.
- Minimized risks associated with potential power outages by developing robust contingency plans for emergency situations.
- Evaluated team performance metrics regularly, identifying areas for improvement and implementing targeted strategies to boost productivity levels.
- Utilized advanced project management tools to track progress, allocate resources effectively, and maintain a clear overview of all ongoing tasks.
- Served as a technical expert on complex electrical issues, advising colleagues and clients on best practices and troubleshooting techniques.
- Maintained accurate records of all project-related documentation, facilitating easy access to information when needed.
- Monitored progress of ongoing projects regularly, making necessary adjustments to ensure deadlines were met without sacrificing quality or safety standards.
- Worked closely with stakeholders at every stage of the project lifecycle, maintaining open lines of communication and ensuring satisfaction with final results.
- Analyzed and evaluated construction bids to select most cost-effective contractors.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Led design and development of residential and commercial buildings.
Electrical Maintenace Engineer
Saudi Arabian Railway
01.2016 - 12.2018
- Collaborated with cross-functional teams to troubleshoot complex electrical issues, resulting in increased efficiency and productivity.
- Increased cost-efficiency by identifying opportunities for process improvement within the realm of electrical system management.
- Improved equipment reliability by conducting regular preventive maintenance and repairs on electrical systems.
- Developed and implemented effective maintenance schedules for electrical systems, ensuring optimal performance at all times.
- Participated in internal audits to assess compliance with established policies, procedures, and regulatory guidelines concerning electrical maintenance engineering operations.
- Scheduled and undertook periodic maintenance on all electrical installations, components and equipment.
- Streamlined documentation processes for maintenance activities, improving record accuracy and accessibility for future reference.
- Assisted in the development of budget proposals for electrical maintenance activities, ensuring adequate allocation of resources to support key initiatives.
- Assisted in the design and installation of new electrical systems during facility expansions, ensuring seamless integration with existing infrastructure.
- Organized and directed maintenance shutdowns and startups.
- Diagnosed and resolved machine operation variations and equipment problems.
Planning Engineer
Saad Almobty Co.
01.2015 - 01.2016
- Participated in weekly progress meetings, providing updates on schedule adherence, resource allocation, and overall project health.
- Monitored project progress, identifying potential risks and implementing corrective actions to mitigate their impact.
- Planned and coordinated materials, equipment, and labor for 50 projects.
- Assisted in the preparation of accurate cost estimates and budgets, ensuring the financial feasibility of proposed projects.
- Implemented production planning and timely implementation of customer orders using CMMS MEX.
- Made accurate estimates for timescales and costs for 50 projects.
- Created detailed long-term plans and daily production schedules, while overseeing 15 manufacturing projects.
- Cut costs by $2 million annually by maintaining relationships with vendors, suppliers, and external contractors.
- Used Primavera P6 to draw plans for 25 projects.
- Increased throughput, 35% through accurate analysis and optimization of production processes.
- Improved productivity 25% by implementing updated capacity-planning models.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in Executive meetings.
Education
Bachelor of Science - Electrical And Power Transmission Installation
Wah Engineering College
Wah, Punjab, Pakistan 04.2001 -
Skills
Sales Reporting
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Documented and resolved customer complaints which led to customer satisfaction.
Additional Information
IBM DATA ANALYST
GOOGLE BUSINESS INTELLIGENCE
GOOGLE PROJECT MANGEMENT
GOOGLE CYBER SECURITY
GOOGLE E-COMMEREC AND MARKETING
Software
MYSQL
PYTHON
TABLEAU
Primavera P6
MS Projects
Certification
IBM Data Analyst
Interests
Reading
Learning
Professional Growth
Timeline
Google Cyber Security
11-2024
Google E-commerce and Digital Marketing
11-2024
Google Business Intelligence
09-2024
Google Project Management
06-2024
IBM Data Analyst
07-2023
Sales Manager
Skyelectric Pvt Ltd
04.2021 - 10.2022
Assistant Sales Manager
SkyElectric
03.2019 - 04.2021
Electrical Manager
Al-Alwan Engineering & Construction Co.
06.2018 - 02.2019
Electrical Maintenace Engineer
Saudi Arabian Railway
01.2016 - 12.2018
Planning Engineer
Saad Almobty Co.
01.2015 - 01.2016
Bachelor of Science - Electrical And Power Transmission Installation
Wah Engineering College
04.2001 -
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