Summary
Overview
Work history
Education
Skills
Publications
Languages
Certification
Honors, Awards & Achievements
Affiliations
PROJECTs
Timeline
Generic
Abdul Rauf

Abdul Rauf

AI Specialist
Islamabad,Pakistan

Summary

Accomplished professional specializing in AI/ML technologies, including generative AI and machine learning model development. Proficient in Python, C#, JavaScript, and SQL, with extensive experience in cloud platforms such as AWS, Azure ML, and Google Cloud AI. Demonstrates expertise in software engineering frameworks like .NET Core and FastAPI, alongside strong background in cloud and DevOps environments. Committed to enhancing security through knowledge of OAuth2, SSO, MFA, and security vulnerability assessments.

Driven professional with knack for strategic planning and leadership. Possesses exceptional communication and project management skills, combining analytical thinking with innovative problem-solving. Poised to drive organisational growth and foster collaborative team environments.

Innovative Associate Director with knack for driving operational improvements and fostering high-performing teams. Consistently delivered strategic projects on time, enhancing productivity and stakeholder satisfaction. Recognised for turning under performing departments into thriving units through decisive leadership and clear vision.

Overview

1
1
Certification
15
15
years of post-secondary education
20
20
years of professional experience

Work history

Associate Director – AI Lead People Platforms

S&P Global Pakistan
Islamabad, Pakistan
2025.05 - 2026.06
  • Architected and deployed enterprise genai platform for 30000+ employee workforce users.
  • Reduced HR response time by 60% while saving $2m annually.
  • Designed RAG-based conversational AI with 92% query resolution accuracy targets.
  • Led evolution of agentic AI with task orchestration and tool integration for HR automation.
  • Enhanced company reputation by maintaining high standards of corporate governance.
  • Delivered MoveWork–Workday integrations for leave requests, approvals, and evaluations automation.
  • Established AI center of excellence, enabling 200+ engineers to adopt genai practices.
  • Partnered with CDO and HR leadership to prioritize 15+ high-impact AI use cases.
  • Built ML pipelines processing 100k+ employee feedback monthly for sentiment analysis.
  • Defined and implemented enterprise AI governance aligned with privacy, security, and compliance.
  • Led transformation from monolithic systems to micro-services architecture.

Senior Manager – Software Development

S&P Global Pakistan
Islamabad, Pakistan
2019.05 - 2025.04
  • Coordinated 5 engineering teams (25+ engineers) across time zones for goal alignment.
  • Delivered 20+ enterprise releases with measurable performance gains (+40% efficiency).
  • Architected secure authentication platform for 1m+ users with 99.9% uptime.
  • Led SSO MFA design and rollout to strengthen sign-in security.
  • Modernised deployment pipeline, cutting release cycle from days to hours.
  • Streamlined platform modernization to improve release agility and operational cadence.
  • Managed conflict resolution within teams, ensuring smooth workflow.

Team Lead – Application Specialist & Business Analyst

F3 Technologies / Valentia Technologies
Hamilton, New Zealand
2014.09 - 2019.04
  • Processed 50k+ daily transactions and handled 100k+ patient records for accuracy.
  • Maintained data integrity and streamlined healthcare operations through consistent checks.
  • Modernized healthcare platform using HL7/FHIR microservices across connected services.
  • Drove process improvements through rigorous analysis of existing procedures.
  • Managed complex projects, ensuring high-quality outputs.
  • Developed robust communication channels for seamless information flow.

Sr. Software Engineer

Digital Processing System
Islamabad, Pakistan, Pakistan
2011.02 - 2014.08
  • Led product development projects using clear requirements and user feedback loops.
  • Built modular enterprise systems using SOA and micro-services for healthcare finance and ERP.
  • Designed secure communication protocols and distributed systems for Rx-Medic Primer-X and Spectrum clinical systems.
  • Developed mobile application features and user-friendly interfaces for improved usability.
  • Managed website development initiatives to increase online presence and engagement.
  • Monitored all stages of the software development life cycle, ensuring quality control at every step.
  • Collaborated closely with stakeholders for urgent issue resolution.

Sr. Software Engineer

Cyber Designz
Islamabad, Pakistan, Pakistan
2009.01 - 2011.01
  • Led daily core development for multiple client websites at Cyber Designz.
  • Developed Inspection Companion and Sonna Textile for high-profile US clients.
  • Oversaw QRMS development for Comwave online Quran teaching across countries.
  • Worked with cross-functional teams to improve day-to-day collaboration.
  • Developed intuitive interfaces to enhance user experience.
  • Facilitated knowledge sharing and skill development amongst junior engineers, contributing to overall team growth and success.
  • Conducted in-depth software testing for bug identification and rectification.

Software Engineer

Touchstone
Islamabad, Pakistan, Pakistan
2008.01 - 2008.12
  • Coordinated USA and UK client requests to improve internal portal use.
  • Enhanced internal portals by improving user experience for USA and UK clients.
  • Processed development requests across USA and UK to strengthen portal usability.
  • Undertook regular updates of existing systems, promoting optimum performance levels.
  • Enhanced security measures to prevent data breaches by implementing robust algorithms.

Software Engineer

Workplains
Islamabad, Pakistan
2007.10 - 2008.10
  • Contributed software engineering work for web API services and Windows apps.
  • Built and maintained JavaScript and C# 5.0 Windows app features.
  • Developed SQL Server 2012 data flows and integrated Odyssey EDI parsing.
  • Worked at Plains from October 2007 to October 2008.
  • Developed user-friendly software by understanding client needs and technology constraints.
  • Provided technical support during installation process, ensuring smooth transition for users.

Software Engineer

REXO Engineering Works
Islamabad, Pakistan
2006.08 - 2007.10
  • Collaborated effectively with cross-functional teams, fostering harmonious work environment.
  • Improved system performance for enhanced user experience through code optimization.
  • Stayed updated on industry trends through continuous learning – ensured relevant knowledge application.
  • Streamlined workflow to improve productivity via agile methodologies implementation.

Education

Master of Science - Computer Science

University of Lahore
Islamabad
2001.04 - 2016.01

Bachelor's - Computer Science

Mohammad Ali Jinnah University
Islamabad

Skills

  • AI/ML & GenAI:

  • - GenAI (LLMs, RAG, Agents), Prompt Engineering, Fine-tuning, AI Evaluation

  • AI Platforms:

  • - AWS, Azure ML, Google Cloud AI

  • Data & Architecture:

  • - Python, SQL, Data Modelling, Data Pipelines, Snowflake, Lakehouse

  • MLOps / LLMOps:

  • - ML lifecycle, CI/CD, Monitoring, Model Governance

  • Integration & APIs:

  • - REST, GraphQL, Event-driven architecture, Secure API design

  • Cloud & DevOps:

  • - AWS, Azure, GCP, CI/CD

  • Governance & Security:

  • - Responsible AI, Compliance, PII Masking, AI Guardrails, Risk Management

  • Software Engineering:

  • - C#, JavaScript, System Design, Scalable Architectures

  • Leadership:

  • - Team Leadership, AI Strategy, Stakeholder Management, Talent Development

Publications

  • Enhancing Primary Care & Emergency Services — WCIC (2016)
  • SnoChillies Server Innovation — Capital University of Science and Technology (2016)
  • Public Health Data Coding in Pakistan (SNOMED CT) — HAS (2016)
  • Building a SNOMED Ecosystem in Pre-Hospital Care — IHTSDO (2016)

Languages

English
Native
Urdu
Native
Punjabi
Advanced
German
Elementary

Certification

  • Cloud & AI
  • AWS Cloud Quest — Solution Architect
  • AWS Cloud Quest — Cloud Practitioner
  • Microsoft Certified: Azure Fundamentals
  • LLM / GenAI Engineer–Architect Certification
  • AI, GenAI & Data
  • Prompt Engineering for Everyone
  • Prompt Design in Vertex AI
  • AI for Everyone
  • Google Data Analytics Specialization
  • Data Analyst AI Journey (Foundations → Advanced)
  • Agile & Leadership
  • Certified SAFe 6 Release Train Engineer
  • Certified SAFe 6 Scrum Master
  • Certified SAFe 6, Product Owner/Product Manager
  • Certified SAFe 6 DevOps Practitioner
  • Certified SAFe 6 Agilist
  • Design & Product Thinking
  • Design Thinking Facilitator
  • Design Thinking Practitioner
  • Google UX Design (Empathize, Define, Ideate)
  • Healthcare & Standards
  • SNOMED CT Implementation Certification
  • SNOMED CT Content Development Certification
  • SNOMED CT Foundation Certification
  • Security & Systems
  • Web Application Firewall (WAF) Foundations
  • Zero Trust Champion Certification
  • Linux Foundation (FDC3 Certifications)

Honors, Awards & Achievements

  • Winner — Software Competition (Database), NUST (N@STEC 2005)
  • Innovation Excellence Award, S&P Global,
  • Engineering Excellence Award, S&P Global,
  • KYC Champion (Q2–Q4), S&P Global,
  • AWS Gameday — 3rd Place, Amazon Web Services,
  • EssentialTECH Innovation Trendsetter & Education Champion,
  • Above the Best Award (Consolation) F3 Technologies,
  • Certificate of Appreciation, American Corporate Partners

Affiliations

  • President — EssentialTECH Islamabad: Leading AI-driven initiatives aligned with enterprise AI strategy
  • Mentor — American Corporate Partners (ACP): Mentoring veterans transitioning into corporate careers
  • STEM Contributor — New York Academy of Sciences (NYAS): Mentoring global students.
  • Mentor — MicroMentor: Entrepreneurship,Leadership: Supporting diversity in tech and mentoring women in engineering
  • Member — Toastmasters International: Developing communication and executive leadership skills

PROJECTs

AI Prompt Generator | S&P Global (2025–Present)

  • Designed and developed a GenAI-powered prompt generation platform supporting multiple use cases (business, research, technical).
  • Built advanced templating, history tracking, and export capabilities for improved productivity.
  • Enabled configurable prompt engineering workflows and reusable templates.
    Tech: Python, GenAI, Prompt Engineering

Capital IQ Platforms | S&P Global (2020–2025)

  • Contributed to the development of enterprise-grade financial intelligence platforms used for global analytics and decision-making.
  • Led cross-functional teams and drove product improvements across data, analytics, and workflows.
    Tech: .NET, Enterprise Platforms, Data Systems

HL7 / FHIR / SNOMED / ICD-10 Solutions

  • Led design and implementation of healthcare interoperability solutions using HL7 v2/v3, FHIR, and EDI Parser APIs.
  • Built terminology systems enabling SNOMED CT, ICD-10 search, and mapping.
  • Enabled seamless data exchange across healthcare systems with compliance to global standards.
    Tech: C#, Web API, SQL Server, HL7, FHIR

SNOMED Chatbot & Browser

  • Developed an intelligent chatbot for SNOMED concept search with regional HL7 message support.
  • Built an asynchronous SNOMED browser for efficient search and navigation.
  • Tech: C#, MVC, JavaScript

INDICI – Cloud-Based EHR Platform

  • Delivered multiple integrations, enhancing interoperability and clinical workflows.
  • Implemented HL7, imaging, and third-party healthcare system integrations.

Key Integrations:

  • HealthLink SmartForms (structured data exchange)
  • FotoFinder (medical imaging systems)
  • WoundCare API (3D wound diagnostics)
  • WINZ (government services integration)
  • Persona Informatics (device data standardization using SNOMED, FHIR)

Tech: .NET, SQL Server, HL7, APIs

Amazon Comprehend Medical Integration

  • Implemented NLP-based extraction of clinical insights from unstructured medical text.
  • Enabled automated identification of conditions, medications, and relationships.

Cognitive Services API Integration

  • Integrated AI services for vision, speech, language, and search capabilities into applications.

Hospital & Clinical Systems

  • Bed Management System: Automated scheduling, patient movement tracking, and alerts.
  • PCEHR & IHI Integration: Enabled secure electronic health records and identity management.
  • Spectrum / GPOOH: Clinical solutions for after-hours healthcare services.

PrimeRx & Pharmacy Interfaces (US Healthcare)

  • Developed prescription management systems with patient history tracking and drug recommendations.
  • Implemented TCP/IP-based communication protocols and automated dispensing integrations.

Other Projects

  • SNOMED CT FHIR Server & REST APIs
  • SnoChillies (NZ & Australia terminology platforms)
  • BPM System (workflow automation)
  • Inspection Companion System
  • Finance & CRM Systems

Timeline

Associate Director – AI Lead People Platforms

S&P Global Pakistan
2025.05 - 2026.06

Senior Manager – Software Development

S&P Global Pakistan
2019.05 - 2025.04

Team Lead – Application Specialist & Business Analyst

F3 Technologies / Valentia Technologies
2014.09 - 2019.04

Sr. Software Engineer

Digital Processing System
2011.02 - 2014.08

Sr. Software Engineer

Cyber Designz
2009.01 - 2011.01

Software Engineer

Touchstone
2008.01 - 2008.12

Software Engineer

Workplains
2007.10 - 2008.10

Software Engineer

REXO Engineering Works
2006.08 - 2007.10

Master of Science - Computer Science

University of Lahore
2001.04 - 2016.01

Bachelor's - Computer Science

Mohammad Ali Jinnah University
Abdul RaufAI Specialist