Abdul Qadir

• Warehouse in-charge:
• Supervise the administration staff including hiring, scheduling, providing training and guidance establishing jobs standards and evaluating performance.
• Maintain warehouse staff job result by coaching counseling and descaling employees, planning, monitoring and appraising job results.

● May assist in recruiting, hiring training, appraising and coaching supervisor-level team members and providing disciplinary action.

● Owns and oversee the warehouse function including receiving, issuing, shipping, transportation, cycle counting and inventory control and reporting.

● Assist Manager in interviewing, hiring, training, associate, evaluating performance, rewarding and coaching subordinates.

● Managing a team of(120-150); Hiring, conducting performance reviews, training/coaching; delighting responsibilities.

● Managing daily operations of end to end fulfillment process of receiving, put-away, picking and packing, shipping and return handling.

• Established and maintained client relationships.
• Maintained record of cargo handling.
• Assisted with loading and unloading of pallets.
• Ensured that all safe cargo handling procedures were followed.
• Maintained database of all employees and their contact information.
• Managed the allocation of required equipment of special cargo loading and unloading.
• Coordinated with warehouse managers on a per project basis.
• Investigates, problems solves, and answers customers questions and provides exceptional customer service.
• Enhanced client satisfaction by addressing concerns and providing timely solutions.
• Managed multiple projects simultaneously, ensuring timely completion and high-quality outcomes.
• Developed customized service plans tailored to individual client needs, resulting in increased retention rates.
• Implemented key performance indicators to monitor team performance, driving continuous improvement initiatives.