Abdul Moez
Lahore
Summary
Dynamic professional with a proven track record in enhancing customer engagement and sales, notably at Royal Group Of Companies. Expert in CRM software and renowned for exceptional customer focus, I excel in fast-paced environments, demonstrating unparalleled complaint resolution skills and multi-task management. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Businness Developer Executive
Royal Group Of Companies
Lahore, Pakistan
08.2024 - 12.2024
- Conducted market research to identify selling possibilities and evaluate customer needs.
Sales Agent
HHH E- Commerce
Lahore, Pakistan
05.2022 - 07.2024
- Developed relationships with customers by providing excellent customer service.
CSR, Sales
DIgitech Outsourcing Solutions
Lahore, Pakistan
02.2020 - 03.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Matric - Science
Central Model School
Lahore Pakistan07-2016
Intermediate - ICS
Superior College
Lahore, Pakistan07-2018
Skills
- Call center experience
- Customer focus
- Complaint handling
- CRM software
- Scheduling
- Account updating
- Complaint resolution
- Punctuality and reliability
- Microsoft office expertise
- Multi-task management
Affiliations
- Gaming
- Social Media Scrolling
- Netflix
Timeline
Businness Developer Executive
Royal Group Of Companies
08.2024 - 12.2024
Sales Agent
HHH E- Commerce
05.2022 - 07.2024
CSR, Sales
DIgitech Outsourcing Solutions
02.2020 - 03.2022
Matric - Science
Central Model School
Intermediate - ICS
Superior College
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