Abdul Basit
Operation Manager
Saudi Arabia Khamis Mushait
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Operation Manager
Hamass Trading
Khamis Mushait
06.2023 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
Food & Beverage Manager
Ruve Hotel Jeddah
Jeddah Saudi Arabia
02.2021 - 05.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Asist Food & Beverage Manager
Al Rawda Group Of Hotels
Madinah & Makkah Reagans
02.2015 - 01.2021
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Cluster Restaurants & Catering Operation Manager
Maida Tul Istanbul Restaurants & Catering
Madinah
03.2013 - 02.2015
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
Restaurant Manager
Anwar Al Madinah Movenpick
Madinah
09.2005 - 09.2013
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Food & Beverage Captain
Islamabad Marriott Hotel
Islamabad
01.2005 - 09.2005
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Utilized POS system to receive and process food and beverage orders.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
Asist Restaurant Manager
Taj Palace Indian Cousin Baku Azerbaijan
Baku Azerbaijan
03.2004 - 01.2005
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Applied effective time management techniques to meet tight deadlines.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
Restaurant Captain
Islamabad Sarena Hotel
Islamabad
02.2002 - 08.2004
- Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
- Prepared salads and desserts in tableside service.
- Coached lower-level servers on tableside preparation, deboning and flambéing.
- Set tables for basic and specialized services based on reservations.
- Greeted guests, answered questions about menu selections and offered drink pairings.
- Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
- Maintained cleanliness of overall dining room.
Restaurant Waiter
Pearl Continental Hotel Lahore
Lahore
03.1999 - 05.2001
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Met with chef to review daily specials and menu changes.
- Trained new servers on restaurant policies and procedures.
Waiter
Pearl Continental Hotel Bhurban Murree
Rawalpindi
04.1996 - 04.1999
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Education
Bachelor of Arts - Health And Physical Education
Matric in Science
1992 06.1992 - 11.1994
Skills
Hospitality operations
undefinedCertification
Appreciation Later from many hotels and organizations
Timeline
Operation Manager
Hamass Trading
06.2023 - Current
Food & Beverage Manager
Ruve Hotel Jeddah
02.2021 - 05.2022
Asist Food & Beverage Manager
Al Rawda Group Of Hotels
02.2015 - 01.2021
Cluster Restaurants & Catering Operation Manager
Maida Tul Istanbul Restaurants & Catering
03.2013 - 02.2015
Restaurant Manager
Anwar Al Madinah Movenpick
09.2005 - 09.2013
Food & Beverage Captain
Islamabad Marriott Hotel
01.2005 - 09.2005
Asist Restaurant Manager
Taj Palace Indian Cousin Baku Azerbaijan
03.2004 - 01.2005
Restaurant Captain
Islamabad Sarena Hotel
02.2002 - 08.2004
Restaurant Waiter
Pearl Continental Hotel Lahore
03.1999 - 05.2001
Waiter
Pearl Continental Hotel Bhurban Murree
04.1996 - 04.1999
Bachelor of Arts - Health And Physical Education
Matric in Science
06.1992 - 11.1994
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