Abbas Ahmed Khan
Mirpur Azad Kashmir
Summary
Personable and dedicated Customer Service Representative with extensive experience in "IT" industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Instructor
Ghani Malik
Islamabad
08.2023 - Current
- Cisco certified Instructor
- tech CCNA , CCNP and Comptia A+
- Provided feedback on student assignments such as essays, research papers or lab reports.
- Utilized syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
Network Administrator
Sarfaraz Malik
Mirpur Azad Kashmir
02.2022 - 04.2024
- Diagnosed, troubleshot and resolved hardware and system problems.
- Delivered software patches to network computers and performed regular data backups to for optimum security compliance.
- Supervised configuration of local area network, wide area network and corporate Internet system.
- Analyzed network traffic patterns to identify potential problems or areas for improvement.
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
Education
High School Diploma -
Govt Polit High School Mangla Mirpur AJK
Mangla Mirpur Azad Kashmir08-2019
Skills
- Technology Integration
- Network Repairs and Maintenance
- Active Directory Knowledge
- Class Instruction
Certification
- CCNA Cisco certified Network Associate 2020
- Mcse Server 2016 Microsoft Certified Solutions Expart
- comptia A+
- Comptia N+
Timeline
Instructor
Ghani Malik
08.2023 - Current
Network Administrator
Sarfaraz Malik
02.2022 - 04.2024
High School Diploma -
Govt Polit High School Mangla Mirpur AJK
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