Aaron Asif
Closer
Rawalpindi,RWP
Summary
Adept Customer Support Specialist with a proven track record at Closing Department, excelling in leveraging CRM systems and quality assurance to enhance customer satisfaction. Known for outstanding communication and listening skills, consistently securing repeat business through high-quality service and relationship building. Achieved notable call quality standards, demonstrating both hard and soft skills essential for client success.
Overview
6
6
years of professional experience
Work History
Customer Support Specialist
Closing Department
Rawalpindi,Pakistan
02.2019 - Current
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Education
FSC - Medical Laboratory Technology
St Mary's Cambridge
Rawalpindi Pakistan Skills
LA
Timeline
Customer Support Specialist
Closing Department
02.2019 - Current
FSC - Medical Laboratory Technology
St Mary's Cambridge
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