Summary
Overview
Work History
Education
Skills
Timeline
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Ayesha Shaukat

Ayesha Shaukat

Sales Executive
Dubai,UAE

Summary

Passionate Advertising Sales Executive offering expertise in creating robust sales pipelines, achieving high sales goals and building long-term relationships. Proficient in quickly recommending options to customers to help meet market reach goals. Leveraging persuasive communication and sales funnel management, consistently deliver top-tier customer satisfaction and sales growth.

Overview

11
11
years of professional experience

Work History

Digital Sales Executive

Mashreq Bank - Mabeaat
Dubai, United Arab Emirates
06.2024 - Current
  • Improved lead conversion rates through diligent follow-up practices and persuasive communication skills, closing deals efficiently.
  • Boosted digital sales revenue by implementing targeted marketing strategies and improving customer engagement.
  • Provided exceptional customer service, addressing concerns promptly and ensuring timely resolution, boosting overall client satisfaction.
  • Delivered consistent sales growth through persistent prospecting and effective pipeline management, earning recognition as a top performer in the team.

Customer Services Representative

Car Switch
Dubai, United Arab Emirates
01.2019 - 02.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Scheduling the buyer & sellers meetings regarding car and addressing their queries.
  • Handling online chats, advertising of cars in social media campaigns.
  • Managing inbound and outbound calls.

Sales Executive

The Gwadar Central
Lahore, Pakistan
01.2018 - 10.2019
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Secured new clients by developing and implementing strategic sales plans that focused on target industries.

Customer Service Representative

University Of Central Punjab
02.2016 - 12.2017
  • Resolved students complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced student satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to students and parents requests for registration, services, and university information.
  • Interacting with students and registrar for their requests completion.
  • Managing convocations for students which resonates the values and aspiration of the institute.

Phone Banking Officer

United Bank Limited, UBL
12.2013 - 01.2016
  • Strengthened customer relationships through excellent communication skills, active listening, and understanding individual needs.
  • Educated clients on available products and services, promoting cross-selling opportunities to benefit both the bank and customers.
  • Reduced call wait times by prioritizing tasks effectively and managing time efficiently throughout shifts.
  • Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs.

Education

Master of Arts - Economics

Punjab University
Lahore Pakistan
06.2024 - 07.2024

Skills

Online sales techniques

Email marketing campaigns

Client Retention Strategies

Upselling and Cross Selling

Problem-solving aptitude

Customer Services

Communication

Team Work and management

Timeline

Digital Sales Executive

Mashreq Bank - Mabeaat
06.2024 - Current

Master of Arts - Economics

Punjab University
06.2024 - 07.2024

Customer Services Representative

Car Switch
01.2019 - 02.2020

Sales Executive

The Gwadar Central
01.2018 - 10.2019

Customer Service Representative

University Of Central Punjab
02.2016 - 12.2017

Phone Banking Officer

United Bank Limited, UBL
12.2013 - 01.2016
Ayesha ShaukatSales Executive