Muhammad Aamir Khan
Lahore,Pakistan
Summary
Versatile senior relationship manager with several years of experience networking with stakeholders of companies such as vendors, customers and clients. In-depth knowledge of crm practices, risk analysis and business process improvement. Well-versed in forging strategic partnerships to drive revenue and acquire customers. Collaborative individual focused on increasing market share and exceeding client needs.
Overview
15
15
years of professional experience
Work History
Senior Relationship Manager- SME Retail Credit Hub
06.2021 - Current
- Fresh Business Procurement: Identify new business opportunities and acquire new clients.
- Manage relationships with existing clients and develop/build new ones.
- Manage SME client relationships to achieve set targets.
- Perform various financing activities as per customer requirements.
- Identify new products and services to meet client needs.
- Follow up on client complaints and service recovery processes.
- Review and recommend credit requests to ensure adherence to credit policies and risk-return propositions.
- Improve the profitability of the SME portfolio.
- Handle Auto Leasing.
- Scrutinize new cases as per SBP's policies and regulations.
- Manage renewals on an annual basis.
- Manage customer revisions and amendments in present facilities.
- Perform quarterly and annual visits to customer sites.
Area Coordinator Area Offices
09.2010 - 06.2021
- Monitoring of Daily deposits and Business figures of Branches with respect of allocated Target assigned by the management.
- Preparation MIS report of Daily / Month End Deposits and Business figures for review of Area Manager and ensure that reporting has proper & timely done by the Branches.
- Monthly Visits of Area Branches to check operational working and Service Standard as per Bank's policy and procedure.
- To deal with operational matters of the Branches and resolution of day to day operational Issues like checking of Branch Expenses with Budgeted Expense, consolidate all Area Branches Monthly Income Expensed comparison to ascertain the profitability difference from last month figures.
- Follow up with the Branches for timely submission of all credits, Trade & Operation related statements / Reports and information as required by the Principal / Zonal Office / Area Office.
- To follow up with Branches for meticulous compliance of day to day instruction received from SBP, PO, ZO as per advice of the Area Manager.
- To deal with staff matters of Branches, it's including staff Transfer & Posting, Job Rotations, New hiring of staff etc.
- Assist Zonal Coordinator with day to day Operations of the HR Functions and duties, Provide administrative support to Zonal HR Coordinator, Compile and update employee records (hard and soft copies).
- Process documentation and prepare reports relating to personnel activities (Staffing, recruitment, training, grievances, performance evaluation etc.
- Deal with employee requests regarding human resources issues, rules and regulations, properly handle complaints and grievances procedure.
- Coordinate communication with candidates for scheduling initial interviews and forward successful candidates complete profile with Bank's Job Application form to Zonal Coordinator for further processing.
- Maintain Training record of Area Branches staff organized by Bank AL-Habib or others institutions.
- To look after administration issues of Branches and its timely resolution.
Education
MBA - Banking & Finance
Hailey College of Banking & Finance
B. Com -
Hailey College of Commerce
Skills
- Windows Applications
- Word
- Excel
- Power Point
- Accounts Software ERP
- Credit analysis
- Relationship management
- Risk assessment
- Customer relationship management
- Portfolio management
- Human resources knowledge
- Market analysis
- Performance monitoring
References
Reference will be furnished on demand.
Personal Information
- Domicile: Punjab
- CNIC Number: 35201-7207179-5
- Father's Name: Muhammad Sabir Khan
- Date of Birth: 12/05/80
- Marital Status: Married
Languages
English
Advanced
C1
Urdu
Proficient
C2
Punjabi
Proficient
C2
Timeline
Senior Relationship Manager- SME Retail Credit Hub
06.2021 - Current
Area Coordinator Area Offices
09.2010 - 06.2021
MBA - Banking & Finance
Hailey College of Banking & Finance
B. Com -
Hailey College of Commerce