Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Supervisor
The Lead Forum
Karachi
03.2023 - Current
Exceptional communications skills over phone and fluency in English language
Coordinating with a 20-member team, simultaneously arranging and managing confidential insurance and personal details on various Google sheets
Training and developing a 10 member team every day, through consistent monitoring, shadowing and counselling
Pro-efficiently managing and handling 8 - 12 people team
Timely achieving targets given by upper-management and delivering results in under-pressure environment.
Call Center Executive
The Lead Forum
Karachi
02.2022 - 02.2023
Direct selling via Five9 automated and manual dialler
Providing exceptional customer service, handling customers efficiently and solving their problems skilfully to generate 7-10 leads daily
Great communications skills over phone and fluency in English language
Converting leads to minimum 5 orders every day, through follow-ups with customer's physicians in government, military and private facilities of America
Pro-efficiently making 80 - 120 prescription orders on Microsoft Word, sending all those electronically via online fax servers and receiving orders.
Education
Bachelor of Business Administration -
Iqra University
Karachi
01.2018 - 02.2022
Intermediate - Commerce
St. Patrick's College, COM
2017
GCSEs - Science
Army Public School, Malir Cantt
Karachi
Skills
OTHER SKILLS
MS Office (User level)
SAP B1 ERP (Certified)
Teamwork
Leadership
Interpersonal Skills
Business analysis
Inspiring leadership
Target-driven
Operations management
Accomplishments
Certificate of Proficiency in Systems Managements -Aptech Computer Education Karachi
Working with Windows 7 & 10
Elementary Programming in C
Building Dynamic Websites
Designing Websites in Dreamweaver
Database Development in Microsoft SQL Server
E-Project (Dreamweaver)
Interests
Business Analytics
Programming (self-learning)
Supply Chain Management
Languages
English
Fluent
Urdu
Native
Punjabi
Advanced
Timeline
Supervisor
The Lead Forum
03.2023 - Current
Call Center Executive
The Lead Forum
02.2022 - 02.2023
Bachelor of Business Administration -
Iqra University
01.2018 - 02.2022
Intermediate - Commerce
St. Patrick's College, COM
GCSEs - Science
Army Public School, Malir Cantt
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