Summary
Overview
Work History
Education
Skills
Languages
Project
Timeline
Generic

Aafaq Siddiqui

Bani Gala, Islamabad

Summary

IT Support Specialist with 3+ years experience at Lightning IT Solution managing and maintaining Point of Sale (POS) systems. Skilled in installation, configuration, and troubleshooting of POS hardware and software. Expertise in resolving technical issues, performing system updates, and ensuring data security. Proven track record of providing user support and training to optimize POS operations.

Overview

3
3
years of professional experience

Work History

IT Support Specialist

Lightning It Solutions
Rawalpindi
10.2021 - Current
  • Provided technical support to clients through phone, email, and remote access.
  • Skilled in installing, configuring, and maintaining POS software and hardware.
  • Experienced in troubleshooting and resolving POS-related issues quickly.
  • Focused on ensuring smooth and secure POS operations for businesses.
  • Provided technical support and user assistance to resolve system challenges.
  • Dedicated to ensuring efficient operation of POS systems for business success.

Education

Bachelors of Computer Science -

Iqra University Islamabad Campus
Islamabad, Pakistan
09-2024

Intermediate - Computer Science

Punjab College of Information Technology
Satellite Town, Rawalpindi, Pakistan
05-2019

Matriculation - Computer Science

The Paragon Secondary School
Chaklala Scheme 3, Rawalpindi, Pakistan
05-2017

Skills

  • Technical Support
  • System Maintenance
  • POS System Installation & Setup
  • Troubleshooting
  • C
  • Python
  • Cisco-Simulation
  • Figma
  • Canva
  • Drawio
  • Microsoft Office

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2

Project

E-Blood Bank Application (Final Year Project)

As the group leader for my final year project, I developed an e-blood bank application using Flutter and Dart. I initiated the project idea and collaborated with a team of two members to bring it to life. My responsibilities included designing the user interface on Figma, creating system diagrams using draw.io, and assisting with coding tasks. Additionally, I independently handled the project documentation, ensuring thorough and organized records of our work. This experience enhanced my leadership, teamwork, and technical skills in software development.

Timeline

IT Support Specialist

Lightning It Solutions
10.2021 - Current

Bachelors of Computer Science -

Iqra University Islamabad Campus

Intermediate - Computer Science

Punjab College of Information Technology

Matriculation - Computer Science

The Paragon Secondary School
Aafaq Siddiqui