Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with over 10 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.
Overview
21
21
years of professional experience
1
1
Language
Work History
Pest Control and Fumigation
Supercuts
Youngstown
02.2013 - Current
Created a Regional Consortium of SME 's with a common goal of Educating and treating 3 West African Countries against malaria causing pest.
Carefully interviewed, selected, trained and supervised staff.
Led and directed team members on effective methods, operations and procedures.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Promoted the business through participation in and sponsorship of community events.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
General Manager
Ugi Corp.
Johnson City
04.2012 - 04.2013
Accomplished Restaurant Human Resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieved Restaurant operational objectives by contributing information and recommendations to strategic plans and reviews.
I prepared and completed action plans which included the implementation of planned production, yielding high productivity, quality and customer service standards.
I resolved problems , administered and completed audits, identified trends and determined system improvements and implemented change if need be.
Control cost.
Planned menus.
Maximize Profitability.
Maintained safe, secure and healthy environment by establishment standards and procedures.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Correctly calculated inventory and ordered appropriate supplies.
Area Manager
Chipotle Mexican Grill
City
05.2003 - 02.2011
Overseeing three (3) high volume Restaurants with a total staff of 80 and a n annual turnover of $4.5 million.
I demonstrated leadership by leading by example and resolving conflicts while making hard decisions.
I exhibited excellent time management skills whiles managing multiple stores and managers across a large area, coordinating the visit of these stores and monitor the stores and teams.
Was in charge of hiring managers.
I was expected to give presentations from time to time and was awarded Area manager of the year in 2009 and 2010.
Education
Bachelor of Arts - Business Administration
American Public University
May, 2017
Skills
Dynamic, friendly host
Natural leader
Food service background
Strong work ethic
A fast learner
Results-oriented
Passion for customer satisfaction
strong suit in Inventory control and record keeping
willing to adapt
Additional Information
HOBBIES: My hobbies include reading. I find reading fiction or biographies one of the very best ways to get that disengaged rest, from work and school or an activity that is totally stressful and needs your full attention - work. I am currently reading "where men win glory" by John Krakauer
My other hobby is sports. to be specific soccer and weight lifting.
I am on a mens over forty team and work out in the gym at least twice a week