Ms office
Shahmeer Ahmed
Branch Operations Manager
sukkur,Sindh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented financial leader well-versed in accounting principles and regulations. Motivated to keep company financial operations compliant, accurate, and cost-effective. Ready to bring 03+ years of experience and take on challenging new role. Detail-oriented financial professional adept at coordinating fiscal plans, , Good mathematical, communication and problem-solving abilities. Advanced skills in Orbit,Fusion , MS office, AMBS
Overview
8
8
years of professional experience
14
14
years of post-secondary education
5
5
Certificates
5
5
Languages
Work History
Branch Operations Manager
LOLC Microfinance Bank
Sukkur, Sindh
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Branch Management and administration , Petty cash expenses Monitoring CCTV and IT server supervise cash Till Transaction
- Fund management as per disbarment Need
- Ensure complience as per policy and Regulations as per the internal and external polices
Sr. Internal Controller (Risk & Compliance )
Advans Pakistan Microfinance Bank (Head Office)
Karachi
04.2022 - Current
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Perform Quarterly Internal control's Mission in Network
- Perform Snap check in Monthly Basis in all Branches
- Perform Shroff visit for Join the Bank
- Perform Special Mission , Inquiries and Investigation as per management Requirements
- Work assignation and coaching to New Joiners
- Compilation of reports and Getting Responses and Explanations from the Branches.
Internal Control Officer
Advans Pakistan Microfinance Bank( Head Office)
Karachi
09.2020 - 03.2022
- erform Quarterly Internal control's Mission in Network
- Perform Snap check in Monthly Basis in all Branches
- Perform Shroff visit for Join the Bank
- Perform Special Mission , Inquiries and Investigation as per management Requirements
Customer Service Officer
Advans Pakistan Microfinance Bank
Karachi
01.2019 - 09.2020
- Promoted company brand and unique offerings through personalized customer service.
- Resolved concerns with products or services to help with retention and drive sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Established and accurately prepared customers accounts to complete new purchases.
- Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
- Provided primary customer support to internal and external customers.
- Offered basic technical support for clients on wide range of company products.
- Assisted call-in customers with questions and orders.
- Completed data entry to record call notes, suggestions and questions.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
Assistant Systems Engineer
ASA Pakistan Ltd
Gujranwala
06.2017 - 09.2019
- Performed installation, maintenance and support of system software and hardware.
- Designed and implemented solutions for server, storage and data technologies.
- Stayed abreast of emerging trends in information technology.
- Developed, maintained and supported technical infrastructure, hardware and system software components.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Documented system configuration, mapping and processes.
- Completed software updates and assessed security patches for optimized computer use.
- Collaborated with executive team to define business requirements and systems goals.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Integrated database and backup servers into enterprise systems.
Cluster Executive Cum HR Trainer
ASA Pakistan Ltd
Lahore
09.2018 - 12.2018
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Prepared variety of different written communications, reports and documents.
- Resolved problems, improved operations and provided exceptional service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Loan Officer
Asa Pakistan Ltd
Nawabshah
04.2016 - 05.2017
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Increased loans and earnings by establishing new accounts.
- Successfully closed average of [Number] loans per month.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Submitted loan applications to underwriter for verification and recommendations.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Education
Bachelor of Arts - Political Science
Shah Abdul Latif Khairpur
Khaurpur 01.2012 - 12.2014
Intermediate - Pre Engineering
Government Atta Hussain Shah Degree College Rohri
Rohri 01.2011 - 12.2012
Matric - Science
Governement High School Rohri
Rohri 01.2009 - 12.2010
CIT - Information Technology
Shah Latif Computer & English Language Center
Rohri 01.2022 - 06.2022
English Language Course - English Language Cource
Shah Latif Computer And English Language Ccenter
Rohri 01.2012 - 12.2012
Skills
Risk Reporting
Software
Corel darw
Adobe Photo shop
Inpage Urdu
Certification
AML/CFT
Interests
Suffering Internet
Reading Historical and Poetry Books
Writing Articles and Making Poetry
Learning New things
Being voice of other needy peoples
Timeline
Branch Operations Manager
LOLC Microfinance Bank
09.2023 - Current
GENDER EQUITY
09-2023
Sr. Internal Controller (Risk & Compliance )
Advans Pakistan Microfinance Bank (Head Office)
04.2022 - Current
CIT - Information Technology
Shah Latif Computer & English Language Center
01.2022 - 06.2022
AML/CFT
01-2022
Internal Control Officer
Advans Pakistan Microfinance Bank( Head Office)
09.2020 - 03.2022
Customer Service Officer
Advans Pakistan Microfinance Bank
01.2019 - 09.2020
Cluster Executive Cum HR Trainer
ASA Pakistan Ltd
09.2018 - 12.2018
Assistant Systems Engineer
ASA Pakistan Ltd
06.2017 - 09.2019
Loan Officer
Asa Pakistan Ltd
04.2016 - 05.2017
English Language
06-2012
Bachelor of Arts - Political Science
Shah Abdul Latif Khairpur
01.2012 - 12.2014
English Language Course - English Language Cource
Shah Latif Computer And English Language Ccenter
01.2012 - 12.2012
DIT
12-2011
Intermediate - Pre Engineering
Government Atta Hussain Shah Degree College Rohri
01.2011 - 12.2012
CIT
01-2010
Matric - Science
Governement High School Rohri
01.2009 - 12.2010
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