Andrew Batista
IT Specialist
Chagrin Falls
Summary
Dedicated IT professional with hands-on experience in network administration, system maintenance, and IT support. Proven ability to implement and manage technical solutions that optimize system performance and secure IT infrastructures. Eager to leverage a growing skill set and certifications to excel in IT Technician roles, with a strong emphasis on learning and continuous improvement.
Overview
2025
2025
years of professional experience
2025
2025
years of post-secondary education
3
3
Certifications
Work History
Injection Machine Technician
Montville Plastics
- Supported production operations by troubleshooting and maintaining injection molding machines
IT Technician
Princeton Precision Group
12.2024 - Current
- Diagnosed and resolved complex network and system issues, including user permissions, printer configurations, and email setups
- Configured and managed VLANs, SonicWall firewalls, and network switches to optimize network efficiency and security
- Conducted preventative maintenance on Windows servers and employee workstations, ensuring system reliability
- Installed CAT6 Ethernet cabling for high-speed connectivity to CNC machines, cameras, workstations, and door controllers
- Automated financial and operational reporting using Crystal Reports
- Managed virtual machines, storage, and network configurations in Microsoft Azure
- Configured Azure Active Directory to streamline user identity and access management
- Implemented and enforced Active Directory group policies to enhance access control and network security
- Administered user accounts across Synology, MS365, and license management platforms (Siemens NX, GOM, Mastercam)
- Assisted with SQL database optimization, generating performance reports for accounting and sales teams
IT Intern
Princeton Precision Group
05.2024 - 12.2024
- Gained hands-on experience setting up hardware, configuring emails, and maintaining printers
- Contributed to hardware maintenance, including the setup of new computers and network devices
- Assisted in implementing cybersecurity principles and understanding network structures
Education
Bachelor of Science - Computer Science
Miami University
Oxford, OHSkills
Windows 10/11
Windows Server
Linux
DNS/DHCP
VLAN Configuration
Port Connectivity
SonicWall Firewalls
VMware
Microsoft Azure
Azure Active Directory
undefinedCertification
ICAgile Certified Professional
Accomplishments
- Researched, vetted, and deployed a company-wide support ticket system (GLPI), improving IT request tracking and management.
- Designed and implemented a new IP camera security system with door strikes and card readers for enhanced site security.
- Contributed to the implementation of a large-scale ERP system (IQMS), including report development and employee training.
Timeline
IT Technician
Princeton Precision Group
12.2024 - Current
IT Intern
Princeton Precision Group
05.2024 - 12.2024
Injection Machine Technician
Montville Plastics
Bachelor of Science - Computer Science
Miami University
Similar Profiles
Peter SierackiPeter Sieracki
Maintenance Technician at Montville Plastics & RubberMaintenance Technician at Montville Plastics & Rubber
Kristian BowensKristian Bowens
Veterinary Assistant at Montville Animal HospitalVeterinary Assistant at Montville Animal Hospital
Jayden BurrellJayden Burrell
Camp Counselor at Montville Parks and RecCamp Counselor at Montville Parks and Rec