Motorcycling: Very fond of sports motorcycles and possess Suzuki Hayabusa motorbike and have participated in various races Received coverage in the “Auto Bahn” magazine
Arbab Muhammad Yawar Hayat
Regional Business Head- North
Islamabad,Capital Territory
Summary
To utilize my educational qualifications, training and experience in a challenging position within the ambit of professional responsibilities with a focus on the given mission; where I may contribute to the growth of employer and myself.
Overview
18
18
years of professional experience
Work History
Regional Business Head
OPAY Pakistan
Islamabad
07.2021 - Current
- This role is primarily responsible for developing, maintaining relationship with key/corporate accounts for maximum business growth, on boarding merchants, activations of merchants and POS deployments, managing team of Team Leaders, Relationship Managers, and Relationship Officers for Acquiring Business Job description.
- Holds daily meetings to manage and give guidance to the sales team to ensure sales targets are achieved within a given time frame.
- Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.
- Ensures timely resolution of merchant complaints and queries.
- Recovery of charge back & Fraud amounts from Merchants.
Manager Internal Sales
The First MicroFinanceBank Ltd
10.2018 - 06.2021
- The role is to look after Internal Sales and also relate functions, the internal sales refers developing new business line with in the departments and to facilitate each other’s customer.
- Job description.
- Set and manage company objectives demonstrating an understanding of company strategy and adapting to change if applicable, effectively managing direct reports.
- Achieve targets against set targets, addressing performance issues when required.
- Develop working relationships with all stakeholders acting on feedback where given, I have to form an effective team working together for the best results.
- Lead as a company ambassador with their values and convey to all team members how the business is aligned to company strategy.
- To achieve inter sales targets creating long term sales growth to actively work as part of a senior sales leadership team.
- Continually seek to improve working practices and processes to deliver efficiencies within my team.
- Manage KPIs to ensure that the company sales strategy is executed to plan.
- Set monthly, quarterly targets for all areas.
Regional Sales Manager
Inov8 Limited
Islamabad
05.2017 - 06.2018
- The role in the company is responsible to develop, maintain relationship with retail/corporate merchants on boarding for QR (Quick Response) payment system.
- Managing team of Team Manager, Relationship Managers, and Relationship Officers for Acquiring Business.
- Job description.
- Guides and monitors the sales team ensuring the achievement of business growth/volume targets within specified time frame.
- Holds daily meetings to manage and give guidance to the sales team to ensure sales targets are achieved within a given time frame.
- Run Marketing Promotions (Discount Campaigns) with merchants for newly introduced payment solutions.
- Shop Mob activity to gather maximum crowd for short time promotion with highest discount of mobile phone app user.
- Daily MIS maintenance of Signings and QRs printed and deployed.
Regional Head - North
MCB Bank Limited
Rawalpindi, Pakistan
08.2008 - 05.2017
- Duties Guides and monitors the sales team ensuring the achievement of business growth/volume targets within specified time frame.
- Holds daily meetings to manage and give guidance to the sales team to ensure sales targets are achieved within a given time frame.
- Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.
- Follows up with various departments (EAM, FRMU, Legal, Operations, Accounts etc.) to ensure fast processing of merchant requests and ensures a good customer experience.
- Ensures timely resolution of merchant complaints and queries.
- Negotiating marketing promotions and deals with various merchants.
- Recovery of charge back & Fraud amounts from Merchants Achievements:.
- Awarded Certificate of participation for training of “Leadership & Team Building”.
- Awarded Certificate for Excellent Performance.
- Awarded Certificate & Shield for Employee Of The Month.
Relationship Manager
Bank Alfalah Limited
Islamabad
03.2006 - 03.2008
- Maintaining relationship with corporate/ retail merchants Job description.
- Managing key/ corporate accounts.
- Regularly visiting key merchants to strengthen relationship.
- Enhancing business volume from merchants by encouraging them to give all cards business to Bank Alfalah.
- New Signing (Quality outlets).
- Providing regular training to key merchants on card acceptance procedures.
- Monitoring the performance of Relationship Officers at the Key merchants.
- Negotiating marketing promotions and deals with various merchants.
- Handling suppression & surcharging problems.
- Solicitation & identification of holdouts.
- Any other responsibility related to merchants as assigned by the RSM Achievements:.
- Awarded Certificates of excellence.
- Awarded Certificate for marketing support.
- Awarded Shield for generating highest volume.
- Awarded Certificate for outstanding performance.
Manager
Postal Information Technology Centre, NWFP
Peshawar, Pakistan, Khyber
06.2002 - 01.2004
- Effective utilization of available skills to ensure maximum productivity in qualitative and quantitative terms.
- Responsible for the maintenance of all recourses earned through hard labour as per criteria established by the Secretariat.
- Establishing academic atmosphere at the campus.
- Providing ultimate satisfaction of coordination to students.
- Hiring qualified Professionals for the campus.
Management & Senior Instructor
Pakistan Post Office, Ministry of Communications, t of Pakistan
02.2000 - 08.2000
- Effective utilization of available skills to ensure maximum productivity in qualitative and quantitative terms.
- Responsible for the maintenance of all recourses earned through hard labour as per criteria established by the Secretariat.
- Establishing academic atmosphere at the campus.
- Providing ultimate satisfaction of coordination to students.
- Hiring qualified Professionals for the campus.
- Internship for the degree course of MS Computer Sciences Job description.
- Worked on the development and up-gradation of the Web Site of Pakistan Post Office at URL http://www.pakpost.gov.pk.
- Worked with the team of NRC Corporation, Pakistan in setting up a local area network.
- Worked in the pilot phase of counter automation software of Islamabad G.P.O.
- Provided by Postal Solutions.
Internee
American Express
Islamabad, Pakistan
05.1997 - 06.1998
- For the degree of Bachelor of Commerce.
- Job description.
- To maintain accounts and records of the Agency.
- To save the accounts and records in computer.
- To arrange records systematically.
Education
Master of Science - Computer Science
Preton University
Peshawar, PakistanCCNA (Cisco Certified Network Associates) - undefined
Bachelor of Commerce - Commerce
Islamabad College of Commerce
Punjab UniversitySkills
Leadership Skills
Communication/Language Skills
Problem Solving Ability
Regional Office Management
New business generation
Business start up
Business Expansion
Accomplishments
- Attended several seminars on Information Technology.
- Attended University level courses in Relational Database Management System, Electronic Commerce, Computers today, Microprocessors Technology, Digital Computer Electronics, and Microsoft Front Page 97/2000.
- Final Project (Thesis) - a minimum of 15000 words Specialisation: Computer Graphics HOBBIES.
- Computers: Possess personal computer & Laptop with full paraphernalia with e-mail and Internet facility.
- Have been using computers for the past over fifteen years.
- Motorcycling: Very fond of sports motorcycles and possess Yamaha R6 motorbike and have participated in various races.
- Received coverage in the “Auto Bahn” magazine.
- Have travelled abroad and have visited several countries including the United Kingdom, Switzerland, Germany, Italy and Bosnia.
- Personal :.
Interests
Travelling: Have travelled abroad and have visited several countries including the United Kingdom, Switzerland, Germany, Italy and Bosnia
Timeline
Regional Business Head
OPAY Pakistan
07.2021 - Current
Manager Internal Sales
The First MicroFinanceBank Ltd
10.2018 - 06.2021
Regional Sales Manager
Inov8 Limited
05.2017 - 06.2018
Regional Head - North
MCB Bank Limited
08.2008 - 05.2017
Relationship Manager
Bank Alfalah Limited
03.2006 - 03.2008
Manager
Postal Information Technology Centre, NWFP
06.2002 - 01.2004
Management & Senior Instructor
Pakistan Post Office, Ministry of Communications, t of Pakistan
02.2000 - 08.2000
Internee
American Express
05.1997 - 06.1998
Master of Science - Computer Science
Preton University
CCNA (Cisco Certified Network Associates) - undefined
Bachelor of Commerce - Commerce
Islamabad College of Commerce