ALI MANSOOR

• Analyzed technical issues to identify troubleshooting methods needed for quick remediation.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Performed maintenance tasks on PCs, networks and mobile devices.

I am working as a freelancer at Fiverr.com under the name of QODIX_TECH serving my clients worldwide with custom IT solutions working as a project manager with a small team of developers

• Drove team success through shared vision and recognition of quality performance.
• Identified, reviewed and applied policies and procedures.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

My responsibilities at SIGI technologies were to understand clients requirements perfectly and provide UI of Websites and mobile applications to development team.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Exceeded goals through effective task prioritization and great work ethic.