Summary
Overview
Work History
Education
Skills
Timeline
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Nosheen Arshad

Sales
USA,New York

Summary

Proven track record in enhancing customer experience and sales at Pharmacy, coupled with expertise in streamlining document control processes at Safia Law Associates. Excelled in customer service and teamwork, achieving significant loyalty and efficiency improvements. Skilled in money handling and digital transition, demonstrating a strong blend of technical and interpersonal abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Pharmacy
07.2021 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Documents Controller

Safia Law Associates
02.2021 - 06.2021
  • Conducted regular trainings on best practices in document control, fostering continuous professional development within the team.
  • Reduced errors in document submissions with thorough quality checks before distribution.
  • Implemented a user-friendly system for tracking outstanding deliverables, resulting in improved accountability among team members.
  • Enhanced project efficiency by maintaining accurate and up-to-date project documentation.
  • Assisted in meeting deadlines by prioritizing high-impact tasks and coordinating efforts among team members.
  • Optimized workflow efficiency with regular audits of existing document control processes, identifying areas for improvement.
  • Managed the transition from paper-based to digital document storage, reducing physical storage needs and improving accessibility for remote teams.
  • Contributed to cost savings with vigilant monitoring of document revisions, preventing rework due to outdated information.

Education

Associate of Applied Science - Business

Dare Arqam College
Gujrat, Punjab, Pakistan
04.2001 -

Skills

Customer Service

Teamwork

Money Handling

Teamwork and Collaboration

Timeline

Retail Sales Associate

Pharmacy
07.2021 - 06.2022

Documents Controller

Safia Law Associates
02.2021 - 06.2021

Associate of Applied Science - Business

Dare Arqam College
04.2001 -

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