Zahoor Ali
Line Main: AlM
Muzaffarabad ,Pakistan
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
2025
2025
years of professional experience
Work History
Supervisor
Electrical Department
Line Main / ALM
Electrical Technology
06.2012 - Current
- Enhanced customer satisfaction by efficiently processing loan applications and promptly addressing inquiries.
- Collaborated with underwriters, processors, and other team members to expedite loan approvals.
- Restocked supplies for following day needs.
- Spearheaded process improvements that resulted in increased efficiency within the department.
- Elevated client experience by delivering exceptional service throughout the entire closing process.
- Maintained high levels of accuracy and compliance when preparing closing disclosures and settlement statements.
- Resolved title issues promptly, resulting in smoother closing processes for clients and agents alike.
- Increased overall efficiency with diligent review and verification of loan documentation.
- Locked up and secured premises at end of day.
- Balanced multiple priorities while managing a high volume of transactions under tight timelines.
- Collected, washed and stored dishes.
- Contributed to business growth by consistently exceeding established performance metrics and maintaining high client satisfaction ratings.
- Expedited finalizing loans by conducting thorough reviews of documents prior to disbursement of funds.
- Streamlined communication between clients and internal teams, fostering strong working relationships.
- Reduced errors by implementing rigorous quality control measures before submitting final loan packages for funding approval.
- Demonstrated expertise in various loan types including conventional, FHA, VA, USDA, and jumbo loans.
- Ensured seamless transitions by effectively coordinating the transfer of funds between parties at closing.
- Prepared food items according to safe handling procedures.
- Supported management by providing regular updates on pipeline progress and highlighting areas needing attention.
- Assisted in training new team members on company policies and best practices for main closer tasks.
- Coordinated with escrow officers to ensure accurate fund disbursements during settlements.
- Proactively identified potential bottlenecks in the process to prevent delays in meeting deadlines.
Timeline
Line Main / ALM
Electrical Technology
06.2012 - Current
Supervisor
Electrical Department
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